Rawlinson Gold
Pinner, Greater London
Rawlinson Gold are a local, well-established and independent agent at the heart of Pinner who take a bespoke approach to their clients, offering an honest, discreet and friendly service.
"If you need a platform that is accessible with support staff who are very easily available then you should not waste time looking anywhere else! Book a demo and I almost guarantee you will be signing at the end of the demo!"
Sharon Hunt
Administrator
How has your agency's landscape transformed since Pink Chilli came on the scene?
Being new to lettings, Pink Chilli has supported the growth and development of our lettings business, their ongoing support and availability has enabled us to develop our skills and knowledge.
With all the features on our platform, do you have a standout favourite? Something that really stands out for you?
The dashboard is my standout, this enables you to have a complete overview of everything and its stages, if in doubt its back to the dashboard for me.
In your experience, have there been any hurdles? And if so, how responsive and effective was our support team in addressing them?
We have had many occasions where we have called for support as we are relatively new to lettings, the support team are outstanding and very responsive, if you are unable to get through and leave a message return contact is always very prompt.
How would you rate the referencing service provided by Blinc-UK and how does it compare to what you have used in the industry previously?
Unfortunately do not have a comparison, however I am extremely impressed with the efficiency of the team and the speed of the process.
Can you recall any specific instances where Pink Chilli came to the rescue and helped you out of a tight spot?
I personally had not used the platform through the whole process, Hollie definitely came to the rescues and literally talking me through adding the property and then registering a tenancy!
